Mineral Lab Privacy Policy

Publisher: HELPISCOMING LLC
Contact: privacy@helpiscoming.app
Applies to: the Mineral Lab iPhone and iPad app

1. What Mineral Lab is

Mineral Lab is an iPhone and iPad science discovery game. You combine chemical elements in the Lab and discover twenty real minerals, with a short lesson and a recall question for each one, hints, and a daily challenge.

2. We do not collect your data

HELPISCOMING LLC does not collect any personal data through Mineral Lab. Nothing you do in Mineral Lab is sent to us. Mineral Lab has no account and no sign-in, and we run no server for it.

3. What is stored on your device

Mineral Lab stores the following only on your device, in the app’s own storage. The app does not sync with iCloud.

Your game progress: your collection, experience points, crystals, challenges and streak.
Your preferences: whether sound and haptics are on, and whether you have finished the introduction.

4. Backups

Like other app data, Mineral Lab’s storage can be included in your device’s iCloud or computer backups, under the backup controls you set and Apple’s own backup terms. The app itself does not sync with iCloud.

5. Purchases

Mineral Lab is free and has no in-app purchases. Crystals are earned by playing and cannot be bought.

6. No third parties

Mineral Lab shares no data with any third party, because it collects none. It contains no advertising SDK, no analytics SDK and no third-party code. It does not use advertising identifiers. Mineral Lab does not track you across apps or websites. We do not sell your data.

7. Network use

Mineral Lab does not connect to the internet. The game works fully offline.

8. Deleting your data

Reset progress in Settings deletes your game progress from your device and returns sound and haptics to their default settings. Deleting Mineral Lab from your device removes all of its data from that device. Backups made earlier are managed in your iCloud or computer backup settings.

Because we never hold your Mineral Lab data, we cannot retrieve or delete it for you. Emails you send us are handled as described in section 11.

9. Children

Mineral Lab is not directed at children under 13. Mineral Lab collects no personal data from anyone, including children.

10. Your rights

Depending on where you live, data protection laws such as the GDPR and California’s CCPA give you rights over personal information a company holds about you, including access, correction and deletion. We hold no personal data from Mineral Lab. If you write to us, we act on the information we actually hold, which in practice is your correspondence, and we tell you if we hold nothing. We do not sell or share personal information. To make a request, email privacy@helpiscoming.app. You can also complain to your local data protection authority.

11. Email you send us and this website

If you email us for support or about privacy, we keep that correspondence only as long as we need it to help you, and at most 24 months after our last reply, unless the law requires us to keep it longer. This page is served over HTTPS by the website’s host, which keeps standard request logs. This website uses no trackers or analytics.

12. Changes

If this policy changes, we post the new version at this address. This policy describes Mineral Lab as it will be released; we check it against the released app before Mineral Lab is made available.

13. Contact

HELPISCOMING LLC
Privacy: privacy@helpiscoming.app
Support: support@helpiscoming.app or Mineral Lab support
Legal: legal@helpiscoming.app